Return Policy
Online orders placed for shipping are final sale.
Online orders which are picked up in-store will follow the store return policy of the specific location the order/pickup takes place. Please contact the store directly for questions on their return policy.
Should you find any issues with your online order we would like to know about it and ask that you please contact the store you ordered from directly.
Clothes Mentor is a secondhand store. Items listed as "gently used" should be expected to have light signs of wear. Substantial flaws beyond normal signs of wear will be photographed and/or listed in the description. We do not accept returns unless there was a significant discrepancy in the listing which caused you to receive an item that was incorrect or definitively inaccurate. No returns or refunds will be accepted on items marked "AS IS". Please be sure to thoroughly inspect items marked "AS IS" in the product description.