Shipping

Ashevillenc.clothesmentor.com can ship orders to all locations within the Continental United States. We do not ship internationally at this time. We provide free shipping Continental United States on all orders $100 and over ($8.99 Flat rate for other orders). Each Clothes Mentor store is locally owned and cannot ship items from other locations, separate shipping charges will apply.


Our shipping and handling options include Standard Shipping, via US postal and you will receive a tracking number after we have shipped your order. Shipping times will vary based on your location. Please allow 1-2 days to receive shipping tracking status. Orders placed on Friday, Saturday, or Sunday will not usually ship out until Monday.

You will be notified when your In-store pickup items will be ready for pickup and only during regular business hours. Store may be closed on major holidays.

Clothes Mentor is a secondhand store. Items listed as "gently used" should be expected to have light signs of wear. Substantial flaws beyond normal signs of wear will be photographed and/or listed in the description. We do not accept returns unless there was a significant discrepancy in the listing which caused you to receive an item that was incorrect or definitively inaccurate. No returns or refunds will be accepted on items marked "AS IS". Please be sure to thoroughly inspect items marked "AS IS" in the product description.